How does Exphired know when someone responds?

Exphired's reply detection feature automatically pauses campaigns when leads respond, so you never waste letters on someone already talking to you.

How Reply Detection Works

1. Log the response: When you receive a call, email, or text from a lead, mark them as "responded" in your dashboard
2. Automatic pause: All remaining letters in their sequence are immediately canceled
3. Credit savings: Unused credits stay in your account

Why This Matters

• No wasted money: Don't pay for letters to people already in conversation
• Professional image: Leads don't receive letters after they've contacted you
• Efficient tracking: Know exactly who's responded and who hasn't

Best Practice

Keep your dashboard updated! When a lead calls or emails, take 10 seconds to mark them as responded. This ensures your campaign stays efficient and professional.